Module 12 of 14
Modern Sales Performer Collection · Self-Paced

Sales Objections Simplified

Price objection handling training for B2B reps. Understand where objections really come from, learn the four most common objections in B2B sales, and get the frameworks to handle them in person and over the phone without defaulting to discounts. Sales skill set #12 of the Modern Sales Performer Course Collection.

20
Lessons in module
6
Sections
14
Modules in collection
30K+
Reps trained

LEARN ON ANY DEVICE

Take the course from your desktop, tablet, or phone. Start the next lesson whenever you’re ready and move through the training at your own pace.

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QUICK ANSWER

How do you handle sales objections in B2B sales effectively?

Most reps treat objections as problems to overcome with quick comebacks. That approach rarely works — and it erodes trust. The better approach is understanding where objections actually come from and having a structured framework for responding to them.

This module covers: where objections originate, the difference between an objection and a question, the four most common objections in B2B sales, a framework for handling objections in person (AICPC), a separate approach for handling them over the phone, and a price objection technique that helps reps protect value instead of immediately discounting.

Understand where objections really come from — and why that changes how you respond
Learn the 4 most common objections in B2B sales and how to handle each one
Use the AICPC framework for handling objections in person
Apply a separate technique for handling objections over the phone
BONUS: A dedicated technique for handling the price objection without unnecessary discounting
Taught by Derek Shebby — 13-time Sales President’s Club Award winner
Sales Objections Simplified — Module 12 of Modern Sales Performer

WHO IT’S FOR

Is this the right course for you?

✓ This is for you
Prospects object and you don’t know what to say
You handle objections differently every time with no consistent framework
You give up too easily when you hear ‘we’re happy with our current vendor’
Price objections consistently derail your deals
You’re a manager who wants your reps handling objections with a consistent, professional approach
✗ This isn’t for you
You already handle every major objection confidently with a reliable framework
You sell direct-to-consumer or e-commerce
You want proposal training — go to Module 11 for that
You want closing/urgency training — go to Module 13 for that

COURSE CURRICULUM

What’s inside — the full breakdown.

6 sections · 20 lessons.

1
Sales Objections Simplified — Overview
2 lessons
Sales Objections Simplified Intro
Objection Handling Overview of Sections
2
Understanding Where Objections Come From
4 lessons
Understanding Where Objections Come From Overview
Where Objections Come From
Objections vs. Questions
The 4 Most Common Objections
3
Dealing with Objections in Person
6 lessons
Objection Handling in Person — Overview
What Situations Do You Apply the In-Person Framework?
6 Tips for Success — Objections in Person
In-Person Framework: AICPC
Example Objection Handling in Person (Main 4 Objections)
Quiz #1: Objection Handling
4
Dealing with Objections over the Phone
4 lessons
How to Handle Objections over the Phone — Overview
Objection Handling Techniques over the Phone
6 Tips for Success — Over the Phone
Example Objection Handling — 4 Main Objections over the Phone
5
BONUS: Handling the Price Objection
1 lesson
How to Handle the Price Objection
6
Course Summary
3 lessons
Sales Objections Simplified — Course Summary
Objection Handling Flash Cards
Quiz #2: Objection Handling

THE FULL COLLECTION

All 14 modules — in order.

This module is Module 12. The full Modern Sales Performer collection covers the entire B2B sales cycle — each module with its own completion certificate.

01
Module 01
Top Performer's Guide to Long-Term Sales Success
46 lessons · Foundation, discipline, activities, time management, focus
43 lessons
FOUNDATIONS
02
Module 02
Winning the Numbers Game
Activity ratios that tell you whether your week is on pace
11 lessons
METRICS
03
Module 03
Why Some Customers Buy & Others Don't
The four buyer types, the trust ladder, buying triggers
12 lessons
PSYCHOLOGY
04
Module 04
Cold Calling Scripts & Value Propositions
Talk tracks that sound human and consistently book meetings
17 lessons
MESSAGING
05
Module 05
The Ultimate Talk Track Workbook
The complete library of talk tracks for every stage of the sales process
12 lessons
MESSAGING
06
Module 06
How to Create a Sales Target List
Source, qualify, and segment 1,000 names into 100 priority accounts
11 lessons
LIST BUILDING
07
Module 07
How to Prospect on Foot
The field cold calling skill almost no one teaches anymore
22 lessons
CANVASSING
08
Module 08
How to Prospect over the Phone
Get past gatekeepers, leave voicemails that actually get returned
21 lessons
PHONE
09
Module 09
First Appointment Tips That Close for the Next Step
10 tips that end every meeting in a confirmed next step
12 lessons
MEETINGS
10
Module 10
How to Ask Great Questions That Lead to Opportunity
Discovery questions that uncover real buyer needs
1 eBook download
DISCOVERY
11
Module 11
Proposal Tips That Build Value & Profit
Templates that justify price and shorten the close cycle
20 lessons
PROPOSALS
12
Module 12
Sales Objections Simplified
Scripts for the four objection categories every B2B rep faces — you are here
20 lessons
OBJECTIONS
13
Module 13
How to Create a Sense of Urgency
4 ways to create real urgency without being pushy
12 lessons
CLOSING
14
Module 14
Tools for Dealing with Rejection
10 mental tools so you don't burn out by year three
12 lessons
MINDSET

YOUR INSTRUCTOR

Derek Shebby.

Derek Shebby

Derek Shebby

FOUNDER · MODERN SALES TRAINING

Best-selling course creator and sales consultant Derek Shebby spent 17 years as a top sales executive and sales director with Xerox Corporation. He was a 13-time Sales President’s Club Award winner, coached hundreds of salespeople and sales leaders to excellence, and helped grow his local division from $40 million to over $100 million in annual revenue. After founding Modern Sales Training in 2017, Derek has trained 30,000+ salespeople worldwide. He currently coaches 150+ sales reps live every week and hosts the In Between Sales Calls podcast on Apple Podcasts.

REAL RESULTS

What reps are saying about the Modern Sales Performer collection.

★★★★★

“Pure gold. It helped double our sales in just three months.”

Michael G. · Founder / CEO G2
★★★★★

“This training is the reason I became the top sales rep at my company. It’s the best program out there.”

Brian Magnus · VP, Sales DIRECT
★★★★★

“Reps with 15+ years of experience said it got them back to basics in the best way.”

Brad N. · President G2
★★★★★

“I crushed my sales quota, won rookie of the year, and have been promoted 3 times.”

Greg Shin · Sales Director DIRECT

PRICING

This module is part of the Modern Sales Performer collection.

Get this module — and all 13 others — in one complete program.

Modern Sales Performer Collection

14 Modules · 18+ Hours · Lifetime Access

This module is included in the full collection
All 13 other modules — the complete B2B sales system
140+ lectures · Downloadable worksheets, scripts, and templates
Lifetime access — study from your computer or phone
Learn More About the Full Collection →

Or try 12 lessons free — no credit card.

FAQ

Questions before you enroll.

What are the 4 most common objections in B2B sales?

The four most common are covered in detail in this module — Derek teaches each one with the specific response framework that works for it, both in person and over the phone.

Can I buy this module on its own?

No. This module is available exclusively as part of the Modern Sales Performer collection — 14 modules, 18+ hours. Learn more about the full collection →

What is the AICPC framework?

AICPC is the in-person objection handling framework taught in this module. It’s a step-by-step process for responding to an objection in a way that feels professional and natural — not scripted or confrontational.

Is there a different approach for phone objections vs. in-person objections?

Yes — that’s why the module has two separate sections. The dynamics of handling an objection over the phone are different from handling one face-to-face, and the techniques are adapted accordingly.

Can my company reimburse me?

Many companies cover sales training as a professional development expense. Treas. Reg. §1.162-5 also lets individuals deduct training that maintains or improves professional skills. Ask your accountant.

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Get this module — and all 13 others — in one complete program.

The Modern Sales Performer collection: 14 modules, 18+ hours, 140+ lectures. The complete B2B sales playbook used by 30,000+ reps.

Learn More — Modern Sales Performer → Not ready? Try 12 lessons free →